HOW LONG DOES SHIPPING TAKE?
Australia - After order processing (1-3 Business Days), it takes 4-7 Business days (in some cases faster)
All Other Countries: 13 - 20 Business days. Remote areas may take up to 28 days for delivery.
Please Take Into Consideration Public Holidays Christmas etc
HOW DO I TRACK THE STATUS OF MY ORDER?
Please refer back to your original Order Confirmation email and click "View Order" to find the tracking number. Click on the tracking number and it will show you the tracking update of your parcel.
You will also receive a Tracking Update email within 2 business days with the same tracking number. Click on that number to see the tracking or copy and paste your tracking number into Australia / to view the progress of your parcel.
Please note that when your parcel is in customs, there may not be an update until it is handed over to your postal service. Refer back to tracking after a few days.
WHAT CARRIERS & SHIPPING PARTNERS DO YOUR ORDERS SHIP BY?
Australia Post: Items dispatched by Australia Post’s will be issued with a barcoded address label. Upon dispatch, you will be issued with a consignment number. You can use this number to track your order, please visit
https://auspost.com.au/mypost/track/#/search
Aramax: Items dispatched with Aramex, will be issued with an email of confirmation, inclusive of your order tracking number. To track the item(s), please visit https://help.aramex.com.au/hc/en-us/sections/115000546893-Track-my-parcel and use the given tracking number.
Allied Express: Items dispatched with Allied Express will be issued with a barcoded address label and you will be able to track your items through the Allied Express website https://www.alliedexpress.com.au/services/track-trace/ or call 131373 for more queries.
Toll: Parcels dispatched with Toll will be issued with a barcoded address label and you can track your item(s) through the Toll website anytime at https://www.tollgroup.com/tools/mytoll
Hunter Couriers: Parcels dispatched with Hunter Express, will be issued with a barcoded address label. You will be able to track you item(s) through the Hunter Express website at anytime at https://www.hunterexpress.com.au/tracking/
